The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
All notices from Ozone Generator USA to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Ozone Generator USA shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
Corporate Address:
Ozone Generator USA LLC
2710 Thomes Ave
Cheyenne, WY 82001
Manufacturing - Shipping Dept:
3060 N Nellis Blvd Ste 7
Las Vegas NV 89115
Delivery shall be deemed to have been made by You to Ozone Generator USA five (5) days after the date sent.- Copyright
All content appearing on this Web site is the property of:
Ozone Generator USA
Corporate Address:
Ozone Generator USA LLC
2710 Thomes Ave
Cheyenne, WY 82001
Manufacturing - Shipping Dept:
3060 N Nellis Blvd Ste 7
Las Vegas NV 89115
Copyright © 2009-2010 Ozone Generator USA. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2010 Ozone Generator USA. All rights reserved.- Trademarks
Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Ozone Generator USA. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Ozone Generator USA or any third party, except as expressly granted herein.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain typos. Information, including product pricing and availability, may be changed or updated without notice. Ozone Generator USA and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Ozone Generator USA believes that customer conduct violates applicable law or is harmful to the interests of Ozone Generator USA and its subsidiaries.
- Privacy Policy
Ozone Generator USA use of personal information that you may submit to Ozone Generator USA through this Web site is governed by the Ozone Generator USA Privacy Policy. We do not share or sell our customers private information with any third party except for the information we have to enter at FedEx and USPS in order to ship your purchase. Check with FedEx and USPS for their privacy policies.
- Shipping & Delivery
At this time, Ozone Generator USA ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Ozone Generator USA ships merchandise to Canada, and to other international locations from this website.
- International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. However, we only ship USPS and there usually isn't any customs charges associated with our shipments.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Ozone Generator USA is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.- Sales Tax
Ozone Generator USA charges sales tax for merchandise ordered on this Web site from orders that ship to Nevada only.
- Warranties
One of the nice things about doing business with Ozone Generator USA is the quality of our customer service. You'll never have to wait on hold for 20-30 minutes when you give us a call! You'll always get to talk to someone within seconds that can offer fast, courteous assistance, not the run around.
We offer a 90 day low price guarantee on everything we sell. If the price goes down or you find the same product for less elsewhere within 90 days, call us and we'll gladly refund the difference.
All of our ozone generators come with an industry best lifetime warranty on the power transformer, the most expensive part of the unit. The wiring (except for fuse) has a 5 year warranty. The only other parts of our ozone generators which will need to be replaced over time are the fan, high voltage ozone plates, and fuse. The 110 CFM AC fans comes with a 1 year warranty from the fan manufacturer. The ozone plates are not covered by the warranty. Left dirty to run in humid areas, you can burn through and ozone plate within 100 hours. Our easy open design allows you to wipe the ozone plate and keep it grime free which will ensure long life. Replacement plates are available for $15 / free S&H. The fuses can be purchased at anywhere such as Radio Shack or in the "Parts" section of our store.
If you should need warranty work, you must first call us Toll Free at 800-549-9535 during our business hours in order to get an RMA number and shipping instructions.
- Return Policy
Most vendors charge a 30% restocking fee if you decide to return their product. We want our customers to be happy, so we don't charge a restocking fee. We do however charge a $10 a day rental period if you're not happy with our product and choose to convert your purchase into a rental, since we rent our machines from $10 a day. Bottom line, if you receive the unit and you're not happy with it for whatever reason, you'll know right away (doesn't take 30 days). Call us right away and arrange for the return right away if you're not happy with our product. Fair is fair.
- Store Hours
Customer service is available from 9-6PM M-F MT.
- Miscellaneous
VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Ozone Generator USA and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Ozone Generator USA shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Ozone Generator USA with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Ozone Generator USA with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Ozone Generator USA. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.